This article explains how organization-level branding can be applied to transactional emails in edyoucated so that messages look and feel like official internal communication from your company.
Who can use this feature?
Configuration is performed by edyoucated staff.
Available on Desktop
Overview
Email branding ensures that transactional emails are clearly perceived as coming from your organization. edyoucated staff can enable branding per organization and apply your visual identity to supported email templates. With branding enabled, edyoucated can also set up a custom sender address and disable email opening and click tracking for transactional emails associated with your organization.
Customizable elements
From name: Display name shown to recipients (e.g., "Your Academy"). This can be customized independently of a custom sender address.
Logo: JPEG or PNG with safe size validation. If missing or invalid, emails fall back to default edyoucated styling.
Accent color: Applied to headers, buttons/CTAs, and key accents across transactional templates.
Custom sender address: Use your own sender address for transactional emails associated with your organization when branding is enabled. Without a custom address, the standard sender address is used.
Email tracking: Request that opening and click tracking be disabled for transactional emails associated with your organization when branding is enabled.
When email tracking is disabled, links lead directly to their destinations, and corresponding email engagement data is unavailable for your organization while tracking remains disabled.
Scope and exceptions
The following emails will not be branded:
Sign up confirmation code for manual signup
Sign up attempted for an existing account or external sign-in user
Password reset
Onboarding tips series
NPS survey
Email address changed
Calendar changes for learning times.
Requesting enablement
To enable branded transactional emails for your organization, contact your edyoucated account manager and share the following:
Preferred From display name (e.g., "Company Academy").
Organization logo in JPEG or PNG (max file size 20 MB).
Accent color in hex format (e.g.,
#055000).Your preferred custom sender address (optional).
Whether you would like email opening and click tracking disabled (optional).
edyoucated handles the configuration. A custom sender address must be set up and verified before use; coordinate this with your edyoucated account manager. Using an unverified sender address prevents emails from being sent for your organization.