edyoucated supports multiple organizations per user. Each organization is a separate tenant with isolated data. This guide explains how to join an organization and switch between organizations.
Understanding organizations
An organization on edyoucated is a fully separated, secure tenant. By default, users from one organization cannot access data from another. You can be a member of multiple organizations, for example if you work with different legal entities, subsidiaries, or partners.
Ways to join an organization
Invitation by an organization owner/admin: You receive an email invitation or are added by an admin via user management. If you already have a registered account but are not a member of the organization, use the Organization invitation link option instead of being added directly by an admin. Learn more in Create and manage users.
Automatic HR/IT synchronization: Your account is created and kept in sync from systems like Microsoft Entra ID or Personio (if your organization has activated an integration). See Integrate with Microsoft Entra ID or Integrate with Personio.
Organization invitation link: Your admin shares an invite link that lets you join directly. Invite links can also target a specific team.
Domain-based self‑join: If your organization configured Domains (Administration → Settings → Security), only organizations that added your email domain appear on the Choose your organization screen after sign‑up.
SSO login: If your organization uses Single Sign-On, start from the edyoucated SSO login and enter your company email address. Depending on separately configured Email-domain SSO routing, edyoucated may redirect you to the correct identity provider for your organization. This routing is not the same as the organization settings Domains or Email domains described below. For administration details, see Set up single sign-on (SSO) in edyoucated with SAML 2.0.
How domain restrictions work
Organizations can restrict who can see them during registration and who can access them via invite links or email. This is controlled by two settings in Administration → Settings → Security.
Domains: Controls visibility on the Choose your organization screen after registration. Only organizations that listed your email domain will be visible.
Email domains: Controls automatic access via invite link or email. If your email domain matches the allowed list, you are added automatically. Otherwise, you land on the Choose screen and only see organizations visible for your domain.
These settings control organization visibility and access during registration. They do not configure SSO provider routing.
Note: If an owner invites you by email and your address is outside the allowed Email domains, they will see a warning but can still send the invite. You can complete registration with that email.
Switching organizations
You can switch between organizations using either of the following methods.
Method A – Via profile menu
Click your profile picture in the top right corner.
Click Switch organization.
Choose the organization you want to switch to; if your sign-in method is not allowed there, first use the offered sign-in action (Continue with SSO if SSO is required) rather than expecting an immediate switch. Your currently selected organization remains unselectable in the switcher, even if your sign-in method is restricted there.
Method B – Via settings
Click your profile picture in the top right corner and select Settings.
In Login information, look for Current Organization. Click the organization name/logo or the Switch organization link to open the switcher.
Select the organization you want to switch to; if your sign-in method is not allowed there, first use the offered sign-in action (Continue with SSO if SSO is required) rather than expecting an immediate switch. Your currently selected organization remains unselectable in the switcher, even if your sign-in method is restricted there.
Note: The Current Organization card is visible to all users. If you only belong to one organization, no other organizations will be listed in the switcher.
Signing in to a restricted organization
If your current sign-in method is not allowed for an organization shown on Choose your organization or in the switcher, its card offers a sign-in action. This applies to organizations you already belong to and those you can join, except for your currently selected organization in the switcher. Clicking the action signs you out and opens or starts the appropriate sign-in flow—you do not need to sign out manually first.
When your sign-in method is allowed, use the regular join or switch action instead. A sign-in action starts reauthentication, not an immediate switch or join.
Allowed sign-in methods | Action | Result after signing out |
SSO only | Continue with SSO | Starts SSO sign-in. |
Google only | Continue with Google | Starts Google sign-in. |
Email and password only | Continue with email and password | Opens email and password sign-in. |
Multiple methods, no methods specified, or a method not covered by a specific action above | Continue to sign in | Opens the general sign-in page. |
For Continue with SSO, edyoucated first uses an SSO domain configured for the organization that matches the email address of the account you were signed in with. If none matches, it uses the first configured SSO domain. If no usable domain is configured, the SSO sign-in page opens. These SSO domains are separate from the Domains and Email domains settings described above.
On Choose your organization, the contact text and contact button are hidden whenever at least one displayed organization you belong to or can join is restricted by your sign-in method. When none of the displayed organizations has this restriction, the contact text and button remain available.
Troubleshooting
I cannot find my other organization: Confirm that you have been invited or synced into it. If needed, ask an organization owner to invite you. If your membership was removed but your account still exists, ask an organization owner for an invitation link and confirm joining with your existing account rather than creating another account with the same email address.
Domain self-join does not work: Make sure you sign up with the approved email domain configured by your organization.
I am not redirected to my organization’s SSO provider: Make sure you entered your company email address in the edyoucated SSO login. If the address is correct but you are still not redirected, or if you are redirected to the wrong provider, contact your organization admin or edyoucated support.