Use the certificates list to review and manage all certificates that were issued automatically or manually for learning paths, events, and journeys. This guide explains how to access the list, understand its columns, find entries, and take actions such as viewing, downloading, or revoking a certificate.
Who can use this feature?
Available for users with role Owner
Available on All Plans
Available on Desktop
Accessing the certificates list
Open Administration in the left navigation and click Certificates. The certificates table appears with all items your organization has issued.
Understanding the certificates table
Each row represents a generated certificate and includes six columns:
Recipient: Shows the user's profile photo, user name, and email. Click the name or photo to open the user's profile.
Activity title: The title of the activity the certificate refers to. Click the title to open the activity details in a new tab.
Activity type: Indicates whether the certificate is for a learning path, event, or journey.
Status: Shows whether the certificate is Valid or Revoked.
Issued on: The date the certificate was created.
Issued by: The user who issued the certificate.
Finding certificates
Use the Search certificates bar to search by Recipient (user name) or Activity title.
Click Filter list to filter by Status. By default, only Valid is selected. Check Revoked to include revoked items, then click Apply filters. Use Reset filters to go back to the default.
Taking actions on certificates
Hover a row with status Valid to reveal the More actions menu (three dots) on the right. You can choose View certificate to open it in a new tab or Revoke certificate to change its status.
Note: The More actions menu appears only for certificates with status Valid. After revocation, the status changes to Revoked and the menu is hidden.
Viewing and downloading a certificate
When viewing a certificate, click Download PDF in the top right to download it.
Scope and additional information
Note: The certificates list includes certificates issued for learning paths, events, and journeys. Certificates manually uploaded by users are not shown here. To analyze those uploads, open Analytics → Skill experts and select the Certificates tab. Certificate types used for manually uploaded (external) certificates are managed by Owners in Administration → Certificate types.