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Skill management

Learn about skills, chapters, and atoms in a structured skill taxonomy.

Learn how to manage skills, create new ones, and navigate the skill taxonomy efficiently.

Learn how to create, edit, and assign skill profiles to users using various methods and AI tools.

Learn how to assess the skills of your employees.

Learn how the skill DNA heatmap provides insights into skill assessments and gaps within your organization.

Learn how to navigate and interpret the skill analytics dashboard for insights on skill profiles and skill gaps.

Find answers and get help from Intercom Support and Community Experts

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Track the progress of all tickets related to your company.

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