The Events dashboard provides a detailed overview and analysis of all events created within your organization, as well as insights into how users interact with these events. This article explains every section, metric, and feature available in the dashboard, including the use of filters, the interpretation of key performance indicators (KPIs), and the structure of both the Metrics and Raw data tabs.
Who can use this feature?
Available for users with role Owner.
Learn more about roles and permissions here.Available on All Plans
Available on Desktop
Accessing the journeys dashboard
In the main navigation on the left, click on Analytics. Then, click on Events to open the Events dashboard.
The Events dashboard is divided into two main tabs:
Metrics: Provides visualized KPIs, charts, and detailed event tables.
Raw data: Displays a comprehensive list of all users and their event-related data in a tabular format.
Dashboard filters
Six filters are available at the top of the dashboard. These filters apply to all data and visualizations in the current view:
Date filter: Select the time period for which you want to view data.
Team filter: Filter data by specific teams within your organization.
Title: Filter by the event title.
Status: Filter by the event status (e.g., Completed, In Progress).
Type: Filter by event type (e.g., Online, Offline, Hybrid).
Language: Filter by the language in which the event is conducted.
All active filters are considered in the data displayed and in any exports or downloads.
Metrics tab
The Metrics tab is organized into several sections, each providing different insights:
Overview
Cost
Details
Overview section
The Overview section displays six key performance indicators (KPIs) and several visualizations. Only events that do not have the status Draft or Canceled are included in these metrics.
KPI | Description |
Events | Number of events (excluding drafts and canceled events). |
Registrations | Number of users who have registered for events. Note that a user can be registered for multiple events. |
Attendances | Number of users whose attendance was confirmed after registration. |
Cancelled registrations | Number of registrations that were withdrawn or cancelled by users. |
Declined requests | Number of registration requests that were declined by team managers. |
Learning time | Total hours spent by users in events. For example, if there are five events with three attendees each, and each event lasts two hours, the learning time would be 30 hours (5 x 3 x 2). |
Below the KPIs, a bar chart visualizes the number of events, registrations, and attendances over time (by week, based on the event start date).
Three further charts break down the number of events by:
Status: Shows the distribution of events by their current status (e.g., Completed).
Type: Displays the number of events by type (Online, Offline, Hybrid).
Language: Illustrates the proportion of events conducted in each language.
Cost section
The Cost section provides insights into the financial impact of events. Only events that are not in Draft or Canceled status are included in the cost calculations.
Total cost: Displays the total cost incurred from event participation. This is calculated by multiplying the number of active registrations for each event by the event's price per registration.
Cost by week: A bar chart visualizes the total cost per week, based on the event start date.
Important information: The cost calculation is based solely on the number of active registrations and the price per registration. The following are not included in the cost calculation:
Registrations that have been cancelled by users.
Registration requests that have been declined by team managers.
It does not matter whether a user actually attended the event; only active registrations are considered for cost calculation.
Details section
The Details section contains a table listing all events that are not in Draft or Canceled status. Each row represents a single event and includes the following attributes:
Attribute | Description |
Title | Name of the event. |
Start | Start date and time of the event. |
End | End date and time of the event. |
Status | Current status of the event (e.g., Completed, In Progress). |
Type | Type of event (Online, Offline, Hybrid). |
Language | Language in which the event is conducted. |
Cost per registration | Price per registration for the event. |
Total cost | Calculated as cost per registration multiplied by the number of active registrations. |
Registrations | Number of users registered for the event. |
Attendances | Number of registered users who attended the event (as marked in the sign-up list). |
Cancelled registrations | Number of registrations that were cancelled or withdrawn by users. |
Declined requests | Number of registration requests declined by team managers. |
Learning time | Total time spent by users in the event. |
Link | Direct link to the event detail page for further information. |
Raw data tab
The Raw data tab provides a detailed table listing all users and their associated events. Each row represents a unique user-event relationship and includes the following columns:
Column | Description |
EVENT_ID | Unique identifier for the event. |
USER_ID | Unique identifier for the user. |
FULL_NAME | Full name of the user. |
Email address of the user. | |
TITLE | Title of the event. |
STARTS_AT | Start date and time of the event. |
ENDS_AT | End date and time of the event. |
STATUS | Status of the event (e.g., Completed, In Progress). |
TYPE | Type of event (Online, Offline, Hybrid). |
LANGUAGE | Language of the event. |
PRICE_AMOUNT | Price per registration for the event. |
PRICE_CURRENCY_CODE | Currency code for the event price (e.g., EUR). |
USER_EVENT_STATUS | Status of the user with respect to the event. Possible values include:
|
Important considerations
All metrics, costs, and details exclude events with the status Draft or Canceled.
Cost calculations are based on active registrations only. Cancelled registrations and declined requests are not included in the cost.
Attendance numbers reflect only those users who have been marked as attended in the sign-up list.