The Journeys dashboard provides a detailed overview of all learning journeys that learners have interacted with. It is designed to help analyze engagement, progress, and completion rates across different journeys. The dashboard is divided into two main tabs: Metrics and Raw data. Each tab offers unique insights and data representations to support different analysis needs.
Who can use this feature?
Available for users with role Owner.
Learn more about roles and permissions here.Available on All Plans
Available on Desktop
Use cases and benefits
Quick performance overview: The Metrics tab provides a high-level summary of journey engagement and completion, making it easy to identify trends and areas for improvement.
Detailed journey analysis: The Details section allows for in-depth analysis of individual journeys, including registration numbers, completion rates, and average progress.
Custom data analysis: The Raw data tab supports advanced analysis and reporting by providing access to granular, user-level data. This data can be exported and used in external visualization or business intelligence tools.
Accessing the journeys dashboard
In the main navigation on the left, click on Analytics. Then, click on Journeys to open the Journey dashboard.
The dashboard is organized into two primary tabs, each serving a distinct purpose:
Metrics tab: Presents summarized metrics and detailed tables for each journey, focusing on key performance indicators and overall progress.
Raw data tab: Displays granular, user-level data that forms the basis for the metrics shown in the Metrics tab. This data can be exported or used for further analysis in external tools.
Dashboard filters
Three filters are available at the top of the dashboard. These filters apply to all data and visualizations in the current view:
Date filter: Select the time period for which you want to view data.
Team filter: Filter data by specific teams within your organization.
User role filter: Filter data by user roles, for example, to exclude admins (owners) and focus on learners (members).
All active filters are considered in the data displayed and in any exports or downloads.
Metrics tab
The Metrics tab is divided into two main sections: Overview and Details. It provides both high-level and detailed insights into the performance of learning journeys.
Overview section
The Overview section displays key metrics that summarize the overall engagement and progress of learners across all journeys that do not have the status Draft or Canceled.
KPI | Description |
Journeys | Number of journeys in the organization (excluding drafts and canceled journeys). |
Registrations | Number of users registered for journeys. Note that a user can be registered for multiple journeys. |
Journey completion rate | Percentage of journey registrations that have been completed. |
Average journey progress | Average progress (in percent) made by users in all journeys. |
A bar chart visualizes the number of journeys and registrations per week (based on journey start date).
Details section
The Details section contains a table that provides a breakdown of key metrics for each individual journey. Only journeys that are not in Draft or Cancelled status are included in this table.
Attribute | Description |
Title | The name of the learning journey. |
Starts at | The start date and time of the journey. |
Ends at | The end date and time of the journey. |
Status | The current status of the journey (e.g., Completed). |
Language | The language in which the journey is offered. |
Registrations | The number of learners registered for the journey. |
Journey completion rate | The percentage of registered learners who have completed the journey. |
Average progress | The average percentage of progress made by all registered learners in the journey. |
Each row in the table represents a single journey and provides a quick overview of its performance. There is also a link available for each journey that allows users to open the journey's detail page in a new tab for further analysis.
Raw data tab
The Raw data tab provides access to the underlying data that forms the basis for the metrics shown in the Metrics tab. This tab is especially useful for users who wish to perform custom analyses or export data for use in external visualization tools. The table includes detailed information for each learner and their progress in each journey.
As with the Metrics tab, journeys with the status Draft or Cancelled are excluded from the Raw data tab.
Attribute | Description |
LEARNING_JOURNEY_ID | Unique identifier for the learning journey. |
USER_ID | Unique identifier for the user. |
FULL_NAME | Full name of the learner. |
Email address of the learner. | |
TITLE | Name of the learning journey. |
STARTS_AT | Start date and time of the journey. |
ENDS_AT | End date and time of the journey. |
JOURNEY_STATUS | Status of the journey. |
LANGUAGE | Language of the journey. |
USER_JOURNEY_STATUS | Status of the learner with regard to the journey (e.g., Attending, Withdrawn, AccessLost, etc.) |
STEPS_COMPLETED_COUNT | Number of steps in the journey that the learner has completed successfully. |
STEPS_COUNT | Number of steps in the journey. |
PROGRESS_PERCENTAGE | The learner's journey progress in percentage. |
HAS_COMPLETED_JOURNEY | Indicates whether the learner has completed the entire journey. |
