Creating learning materials and quizzes can sometimes lead to errors or disagreements with the content. Learners may wish to provide feedback on these materials or quizzes. This feedback is collected and displayed in a structured table format for easy review and management.
Who can use this feature?
Available for users with role Access manager, Author, Curation admin, and Owner.
Learn more about roles and permissions here.Available on All Plans
Available on Desktop
Accessing the feedback table
To view the feedback provided by learners, follow these steps:
Click on the
Content managementsection in the left navigation bar.Click on
User feedbackin the left navigation bar to open the feedback table.
Understanding the feedback table
The feedback table displays all feedback submitted by learners for learning materials and quiz questions. It consists of three columns:
Added on: Shows the date and time when the feedback was submitted,
Entity: Indicates the specific material or quiz question the feedback pertains to.
Feedback comment: Contains the comment provided by the feedback giver.
Reviewing and addressing feedback
To review and address feedback, you can open the specific element related to the feedback:
Open the element: Click on the relevant row in the table to view the details of the material or quiz question.
Review details: Examine the content, such as quiz answers or material composition, to understand the feedback context.
Make corrections: Directly edit the selected element to correct any errors or address the feedback provided.
Benefits of managing feedback
Improved content quality: Regularly reviewing feedback helps maintain high-quality learning materials and quizzes.
Enhanced learner satisfaction: Addressing feedback promptly can lead to increased learner satisfaction and engagement.
Continuous improvement: Feedback provides valuable insights for ongoing content development and refinement.
By effectively managing user feedback, you can ensure that your learning materials and quizzes remain accurate, relevant, and engaging for all learners.