The skill analytics dashboard provides insights into the skill profiles within your organization. This guide will help you navigate and understand the various components and metrics available in the dashboard.
Available for users with role Owner.
Learn more about roles and permissions here.Available on All Plans
Available on Desktop
Accessing the skill analytics dashboard
In the main navigation on the left, click on
Skill management.Click on
Skill analyticsto access the dashboard.
Key performance indicators (KPIs)
At the top of the dashboard, you will find three key performance indicators:
Skill profile assignments: Displays the number of skill profiles assigned to users. A single skill profile can be assigned to multiple users, and a user can have multiple skill profiles.
Skill profile score (Ø): Represents the average mastery percentage of all assigned skill profiles. A skill profile is considered 100% mastered when all chapters are rated at level 5.
Skill profile completeness (Ø): Indicates the average percentage of chapters that have been rated, regardless of the level. A profile is 100% complete if all chapters have been rated, even if some are rated at level 0.
Skill profile details table
The skill profile details table contains an entry for each skill profile, displaying various KPIs:
Skills: Number of different skills within the skill profile.
Chapters: Number of different chapters in the skill profile.
Assigned users: Number of users assigned to the skill profile.
Profile score (Ø): See here for an definition.
Profile completeness (Ø): See here for an definition.
Chapter level changes: Cumulative improvements in chapter levels. For example, if two users initially rate a chapter at level 1, and later one upgrades to level 2 and the other to level 3, the cumulative improvement is three levels. In theory, this value could also be negative, if many users downgrade their levels over time, because they overestimated their skills initially.
Skill profile score distribution
A histogram displays the distribution of skill profile scores among users:
The x-axis represents the skill profile score divided into five categories: 0-20%, 20-40%, 40-60%, 60-80%, and 80-100%.
The y-axis shows the number of skill profiles.
Chapter level changes over time
This graph shows the cumulative chapter level changes at the end of each month:
The x-axis displays the months.
The y-axis shows the cumulative sum of chapter level changes.
Ideally, skills should improve over time, indicated by an upward trend in the graph.
Note: This key figure calculates the total level changes, which represent the difference between the initial and latest assessment for each user and chapter. For example, if a user initially rates three chapters at level 1 and, ten days later, raises the rating for all three chapters to level 3, the value of this key figure would be six (each of the three chapters improved by two levels). The data is presented on a cumulative basis, showing the total value at the end of each month.
Skill-specific visualizations
Note: The following charts and table display KPIs at the skill level, while ratings are collected at the chapter level. This means that the original assessment data is aggregated to reduce complexity and make it easier to identify skill-based trends and patterns within the organization.
To view skill-specific data, select a skill profile using the skill profile filter. The following visualizations will be available:
Skill gaps
This chart shows how many users have assessed each skill at different levels:
The x-axis represents the number of users.
The y-axis lists the skills within the selected skill profile.
Bar colors indicate the average level: dark green for level 5, light green for level 4, orange for level 3, yellow for level 2, light red for level 1, and dark red for level 0 or not assessed.
More green indicates fewer skill gaps, while more yellow and red suggests many skill gaps that need addressing.
Skill level changes over time
This graph shows how skill levels have changed over time:
The x-axis lists each skill.
The y-axis shows the average skill level.
Each bar has two sections: blue for the start level and orange for the level change. Ideally, the orange section should grow over time, indicating skill improvement. In theory, the skill level change could also be negative, if many users downgrade their levels over time, because they overestimated their skills initially.
Skill details table
This table provides detailed KPIs for each skill:
Current level (Ø): Average current skill level.
Start level (Ø): Average initial skill level.
Level change (Ø): Difference between the start and current levels.
Assessment completeness (Ø): Average percentage of chapters rated for the skill.
Number of users per level: How many users have rated the skill at each level.
Note: The KPIs and values displayed this table are the basis for the two skill-based visualization described above in this sections.
Downloading data
To download data from tables, KPIs, or visualizations:
Move your mouse over the desired element.
Click on the three dots in the upper right corner of the element.
Click on
Download resultsand choose from CSV, Excel, JSON, or PNG.
Filtering data
You can filter data within the dashboard using two filters:
Skill profile filter: Select a skill profile to focus the dashboard data.
Team filter: Differentiate data by team.
Tip: The skill profile filter can also be controlled via the skill profile details table by clicking on a skill profile title. Clicking the same title again will remove the filter.