The skill profiles dashboard provides insights into the skill profiles within your organization. This guide will help you navigate and understand the various components and metrics available in the dashboard.

Who can use this feature?

Available for users with role Owner.
Learn more about roles and permissions here.
Available on All Plans
Available on Desktop

Accessing the skill profiles dashboard

The dashboard contains three tabs: Overview, Skill profile assignments and Skill profiles with chapters.

In the main navigation on the left, click on Analytics.
Click on Skill profiles to access the dashboard.

Dashboard filters

Filters vary by tab and apply to all data in the current view.

Overview tab filters: Skill profile, Team.
Skill profile assignment tab filters: Skill profile, Team, User.
Skill profiles with chapters tab filters: Skill profile title filters by profile title, Created at by the skill profile's creation date, and Last updated at by the skill profile's last update date.

All active filters are considered in the data displayed and in any exports or downloads.

Tip: On the Overview tab, the skill profile filter can also be controlled via the skill profile details table by clicking on a skill profile title. Clicking the same title again will remove the filter.

Overview tab

Key performance indicators (KPIs)

At the top of the dashboard, you will find three key performance indicators:

Skill profile assignments: Displays the number of skill profiles assigned to users. A single skill profile can be assigned to multiple users, and a user can have multiple skill profiles.
Skill profile score (Ø): Represents the average mastery percentage of all assigned skill profiles. A skill profile is considered 100% mastered when all chapters are rated at level 5.
Skill profile completeness (Ø): Indicates the average percentage of chapters that have been rated, regardless of the level. A profile is 100% complete if all chapters have been rated, even if some are rated at level 0.

Skill profile details table

The skill profile details table contains an entry for each skill profile, displaying various KPIs:

Skills: Number of different skills within the skill profile.
Chapters: Number of different chapters in the skill profile.
Assigned users: Number of users assigned to the skill profile.
Profile score (Ø): See here for an definition.
Profile completeness (Ø): See here for an definition.
Chapter level changes: Cumulative improvements in chapter levels. For example, if two users initially rate a chapter at level 1, and later one upgrades to level 2 and the other to level 3, the cumulative improvement is three levels. In theory, this value could also be negative, if many users downgrade their levels over time, because they overestimated their skills initially.

Skill profile score distribution

A histogram displays the distribution of skill profile scores among users:

The x-axis represents the skill profile score divided into five categories: 0-20%, 20-40%, 40-60%, 60-80%, and 80-100%.
The y-axis shows the number of skill profiles.

Chapter level changes over time

This graph shows the cumulative chapter level changes at the end of each month:

The x-axis displays the months.
The y-axis shows the cumulative sum of chapter level changes.
Ideally, skills should improve over time, indicated by an upward trend in the graph.

Note: This key figure calculates the total level changes, which represent the difference between the initial and latest assessment for each user and chapter. For example, if a user initially rates three chapters at level 1 and, ten days later, raises the rating for all three chapters to level 3, the value of this key figure would be six (each of the three chapters improved by two levels). The data is presented on a cumulative basis, showing the total value at the end of each month.

Skill-specific visualizations

Note: The following charts and table display KPIs at the skill level, while ratings are collected at the chapter level. This means that the original assessment data is aggregated to reduce complexity and make it easier to identify skill-based trends and patterns within the organization.

To view skill-specific data, select a skill profile using the skill profile filter. The following visualizations will be available:

Skill gaps

This chart shows how many users have assessed each skill at different levels:

The x-axis represents the number of users.
The y-axis lists the skills within the selected skill profile.
Bar colors indicate the average level: dark green for level 5, light green for level 4, orange for level 3, yellow for level 2, light red for level 1, and dark red for level 0 or not assessed.
More green indicates fewer skill gaps, while more yellow and red suggests many skill gaps that need addressing.

Skill level changes over time

This graph shows how skill levels have changed over time:

The x-axis lists each skill.
The y-axis shows the average skill level.
Each bar has two sections: blue for the start level and orange for the level change. Ideally, the orange section should grow over time, indicating skill improvement. In theory, the skill level change could also be negative, if many users downgrade their levels over time, because they overestimated their skills initially.

Skill details table

This table provides detailed KPIs for each skill:

Current level (Ø): Average current skill level.
Start level (Ø): Average initial skill level.
Level change (Ø): Difference between the start and current levels.
Assessment completeness (Ø): Average percentage of chapters rated for the skill.
Number of users per level: How many users have rated the skill at each level.

Note: The KPIs and values displayed this table are the basis for the two skill-based visualization described above in this sections.

Skill profile assignments tab

This tab lists all users and their assigned skill profiles.

Assignments table

The table shows the following columns:

Email: User's email address.
User name: Full name of the user.
Assigned skill profiles: The skill profile(s) assigned to the user; if none are assigned, this column is empty.

There is one row per user; every user in the organization appears even if no skill profile is assigned.

Note: All users are listed; if no assignment exists, the Assigned skill profiles column remains empty. Filters affect both the view and any downloads.

Skill profiles with chapters tab

Select the Skill profiles with chapters tab to view the skill profiles in your currently open organization, including their skills and chapters, in a table.

Each row describes a chapter within a skill profile, including the skill it belongs to. Profile and skill details therefore repeat across multiple chapter rows. Use the horizontal scroll bar to view additional columns.

This view shows the profile structure and configured chapter requirements, not individual user ratings.